In this time of intense focus on data and technology, at Bailey & French we have separated the two and redefined how to think about data collection. For example, engagement surveys tell us averages (data) but often miss the detail, the commentary which enables effective decisions and strategies. […]

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When I think of the proudest moments I have had in my work, they have usually happened after my most anxious, which I think is not unconnected. One of the proudest moments in my career was when I first developed and delivered a senior leadership programme. Although I was an established trainer and […]

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